Privacy Policy

Information We Collect

At Mobilierecharge, we collect information you provide directly when creating an account, enrolling in our corporate travel management programs, or communicating with our support team. This includes your name, email address, phone number, professional background, and learning preferences.

We also gather data automatically through your use of our platform. This covers your IP address, browser type, device information, pages visited, time spent on sections, and interaction patterns with our learning materials.

• Personal identification information (name, email, phone number)
• Professional details and career background
• Learning progress and course completion data
• Communication records and support interactions
• Device and browser information for platform optimization

How We Use Your Information

Your information helps us provide personalized learning experiences and improve our corporate travel management education programs. We use your data to track progress, send relevant updates about your courses, and connect you with appropriate learning resources.

Communication preferences you set determine how we contact you about program updates, new course offerings, and industry insights relevant to corporate travel management. You can modify these settings anytime through your account dashboard.

Data Storage and Security

We store your information on secure servers located in Australia, with additional backup systems to protect against data loss. Our security measures include encryption for data transmission, regular security audits, and strict access controls for our staff.

Personal information is retained for as long as your account remains active, plus an additional two years to comply with Australian record-keeping requirements. Learning progress data may be kept longer for certification purposes if you've completed formal qualifications through our programs.

Your Privacy Rights

Under Australian privacy law, you have several rights regarding your personal information:

To exercise these rights, contact our privacy team using the details below. We'll respond within 30 days and may need to verify your identity before processing requests.

Cookies and Tracking

Our website uses cookies to remember your preferences, keep you logged in, and analyze how you use our platform. Essential cookies are necessary for basic functionality, while optional cookies help us understand user behavior and improve our services.

You can control cookie settings through your browser, though disabling certain cookies may affect platform functionality. We don't use cookies for advertising purposes or share cookie data with external marketing companies.

Third-Party Services

We work with carefully selected partners to deliver our education programs, including payment processors, email service providers, and learning management system vendors. These partners only access information necessary for their specific services and are bound by confidentiality agreements.

Video conferencing tools used for live sessions may collect additional data according to their own privacy policies. We recommend reviewing the privacy practices of any third-party services you interact with during your learning journey.

Updates to This Policy

We review and update this privacy policy annually, or when significant changes occur in how we handle personal information. Major updates will be communicated through email and prominently displayed on our platform for at least 30 days.

Continued use of our services after policy updates indicates your acceptance of the changes. However, if you disagree with modifications, you can close your account and request data deletion at any time.